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Technical Support Engineer

We are SOFT TEHNICA, a company that has gathered over 10 years worth of experience in developing software products. Our company is constantly growing, therefore we are always looking for new members to join our awesome team. Whether you’re an IT passionate ready to join an enthusiastic team, or you’re willing to challenge and grow your skills by working on innovative or international projects, then we can’t wait to meet you! We are looking for a Technical Support Engineer to provide assistance to our internal employees located almost everywhere in Europe and not only. You will diagnose and troubleshoot software and hardware problems related to the software platform, mailboxes and any other internal tools like Slack, Skype or FTP Clients:

 

Technical Support Engineer

Location: Chisinau

 

Mission:

Technical Support Engineer activity will include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give colleagues quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will provide written instructions and technical manuals.

 

Responsibilities:

  1. Maintenance of a hosting infrastructure for the company software platform, including Operating System updates, security patches, virtual private networks setup, handling software platform backups;
  2. Maintenance of mail servers and providing technical support for mail clients setup, web and mobile;
  3. Providing technical support through team viewer for the main internal software platform or any other tools used by more than 50 persons, based on help desk tickets or real-time chat type requests;
  4. Administration of the software platform in terms of general configuration, users permissions, cron jobs setup or technical guides writing;
  5. Testing internal software platform and submission of the issue tickets in the Software Provider Help Desk;
  6. Operating specific technical activities in the News Production field, where the company operates

 

Desired Skills and Experience:

- to be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering.

- Background in Linux/Windows Administration

- Background in Mail Servers Administration

- Knowledge of best practices in IT operations like always-available service

- Good English, spoken and written

- It'a plus: experience with SQL queries, MySQL specifically

- It'a plus: experience in Search Engine Optimisation and websites maintenance

- Well-developed communication and interpersonal skills
- Substantial personal responsibility and autonomy

 

Benefits:

  • Opportunity to grow your existing skills and develop new ones;
  • Competitive salary;

If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we’d like to meet you.

Interested candidates are invited to submit a CV to hr.md@soft-tehnica.com  
Tel.: + 373 79 733 016.


  • Program de lucru 8 ore pe zi
  • Zile lucrătoare LuniMarțiMiercuriJoiVineri
  • Locuri disponibile 1
  • Salariul minim 400 Euro
  • country-flag Țara de destinație Moldova
  • Cazare Neasigurată de angajator
  • Transport Neasigurat de angajator
  • Alimentație Neasigurată de angajator
  • Durata contractului 3 luni cu posibilitate de prelungire automată a contractului de muncă.

Bonusuri oferite angajatului

  • Asigurare medicală
  • Asigurare socială
  • Bonus la salariu pentru orele lucrate suplimentar programului

Aplică la oferta de muncă

Atașează CV (Word, PDF)

Cerințe și despre angajator

  • Cerințe de calificare Personal calificat
  • Vârsta 18 - 60 ani
  • Gen Bărbați, Femei
  • Limba Engleză, Română, Rusă
  • Pașaport MD
  • Profesie IT și Telecomunicații
  • Experiență 1-3
  • Acte necesare Buletin de identitate, Diplomă de studii
  • Studii Superioare
Soft Tehnica

Soft Tehnica

Companie specializată în dezvoltarea soluțiilor software.

Toate ofertele angajatorului